Legal Disclaimers
At Haven for Healing, your comfort, privacy, and clarity are our priorities. This page outlines our privacy policies and statements to help you understand how we operate, what to expect, and how we protect your information.
Privacy Statement and Policies
Your privacy matters. We respect the trust you place in us when you reach out for support. When you use our website or contact us, we may collect basic information such as your name, email address, and phone number. We also collect non-identifiable data, like pages visited and time spent on our site, to help us improve your experience. We do not sell, rent, or share your personal information for marketing purposes. Any information you share regarding therapy services is kept strictly confidential and protected in accordance with HIPAA regulations once a therapist-client relationship is established. Please note that email and website communications are not considered secure. Sensitive information should only be shared through secure, HIPAA-compliant channels after your intake is complete. If you have questions about your privacy or the information we hold, please contact us using the email contact button on the home page.
Accessibility Statement
We are committed to making our website accessible to everyone, including individuals with disabilities. We strive to meet accessibility standards so that all visitors can navigate and interact with our content easily.
If you encounter any barriers while using our website or need assistance accessing information, please contact us using the email button on the home page or call us at (434) 218-0561. We will make every reasonable effort to provide the information or services you need in an accessible format.
Terms & Conditions
By using this website, you agree to the following terms:
-
Content on this site is for educational and informational purposes only and is not a substitute for professional mental health care, diagnosis, or treatment.
-
Visiting this website does not establish a therapist-client relationship. A therapeutic relationship begins only after an initial consultation, informed consent, and a signed agreement for services.
-
We aim to provide accurate information, but we cannot guarantee that all content is complete or applies to your individual situation.
-
This website may include links to third-party sites. We are not responsible for their content or privacy practices.
By continuing to use this website, you acknowledge and accept these terms.
Refund Policy
We value your time and commitment to your mental health, and we understand that life happens.
-
Cancellations: Please provide at least 24 hours’ notice to cancel or reschedule a session, so the appointment slot can be offered to another client.
-
Refunds or Session Credits: Refunds or session credits are provided according to the policies discussed during intake, ensuring clarity and fairness.
-
Missed Appointments: Sessions missed without notice may not qualify for a refund or credit.
For questions about scheduling, cancellations, or refunds, contact us at [Insert Email or Phone].
Questions?
If you have any questions about our policies or how we handle your information, please don’t hesitate to reach out. Your safety, privacy, and understanding are our top priorities.